Privacy Policy
Privacy Policy – Core Climate Ltd
Effective Date: 2026
Core Climate Ltd is committed to protecting your privacy and handling your personal data in a transparent and secure manner. This Privacy Policy explains how we collect, use, store and protect your information when you visit our website or contact us regarding our services.
1. Who We Are
Core Climate Ltd is a UK-based company providing heating, air conditioning and heat pump installation, servicing and repair services.
Company details:
Core Climate Ltd
London, United Kingdom
Email: info@coreclimate.co.uk
Phone: 07533391339
For the purposes of data protection law, Core Climate Ltd is the “data controller” of your personal information.
2. Information We Collect
We may collect and process the following types of personal data:
Information you provide directly:
When you contact us or submit a form through our website, we may collect:
• Full name
• Email address
• Telephone number
• Property address or job location
• Details of your enquiry or service request
Automatically collected information
When you visit our website, certain information may be collected automatically, including:
• IP address
• Browser type and version
• Device information
• Pages visited and time spent on the site
• Referring website
This data is collected to help us understand how our website is used and to improve performance.
3. How We Use Your Information
We use your personal data for the following purposes:
• To respond to enquiries and provide requested services
• To prepare and provide quotations
• To communicate with you regarding your enquiry or job
• To improve our website, services and customer experience
• To maintain internal records
• To comply with legal or regulatory obligations
We will only use your information where we have a lawful basis to do so, such as your consent or our legitimate business interests.
4. Sharing Your Information
Core Climate Ltd does not sell, rent or trade your personal data.
We may share your information only where necessary, including:
• With trusted service providers who assist in operating our website or business
• Where required by law or regulatory authorities
• Where necessary to protect our rights, property or safety
All third parties are expected to respect your data and handle it in accordance with applicable data protection laws.
5. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance your browsing experience and analyse website performance.
Cookies may be used for:
• Website functionality
• Traffic analysis and performance monitoring
• Improving user experience
You can control or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of the website.
6. Data Retention
We will only retain your personal data for as long as necessary to:
• Fulfil the purposes we collected it for
• Comply with legal, accounting or regulatory requirements
• Resolve disputes or enforce agreements
When your data is no longer required, it will be securely deleted or anonymised.
7. Data Security
We take appropriate technical and organisational measures to protect your personal data from:
• Unauthorised access
• Loss or misuse
• Alteration or disclosure
While we take data security seriously, no method of transmission over the internet can be guaranteed to be completely secure.
8. Your Rights
Under UK data protection law (UK GDPR), you have the following rights:
• The right to access the personal data we hold about you
• The right to request correction of inaccurate or incomplete data
• The right to request erasure of your data
• The right to restrict or object to processing
• The right to withdraw consent where applicable
To exercise any of these rights, please contact us using the details provided in this policy.
9. Third-Party Services
We may use third-party tools such as analytics providers or advertising platforms which may collect anonymous data regarding website usage.
These services operate under their own privacy policies, and Core Climate Ltd is not responsible for their data handling practices.
10. External Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites.
11. Changes to This Privacy Policy
Core Climate Ltd reserves the right to update this Privacy Policy at any time to reflect changes in legal requirements or business operations.
Any updates will be published on this page.
12. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact:
Core Climate Ltd
Email: info@coreclimate.co.uk
Phone: 07533391339