Terms & Conditions
Terms & Conditions – Core Climate Ltd
Effective Date: 2026
These Terms & Conditions govern the use of this website and the provision of services by Core Climate Ltd. By accessing this website or engaging our services, you agree to be bound by the terms set out below.
1. About Us
Core Climate Ltd is a UK-based company providing heating, air conditioning and heat pump installation, servicing and repair services.
Company details:
Core Climate Ltd
London, United Kingdom
Email: info@coreclimate.co.uk
Phone: 07533391339
2. Use of This Website
The content on this website is provided for general information purposes only. While we aim to ensure all information is accurate and up to date, Core Climate Ltd makes no guarantees regarding the completeness, reliability or accuracy of any content.
You agree to use this website lawfully and not for any purpose that may damage, disrupt or impair the website or its services.
3. Service Enquiries
Submitting an enquiry via our website, phone, or email does not constitute a legally binding agreement.
All services are subject to:
• Availability
• Site inspection where required
• Agreement of scope of work
• Acceptance of quotation
A binding agreement is only formed once work is confirmed and agreed by both parties.
4. Quotations and Estimates
All quotations and estimates provided by Core Climate Ltd are based on the information available at the time.
Please note:
• Quotes may change following site inspection
• Additional work may be required if unforeseen issues arise
• Any variation will be discussed and agreed before proceeding
Quotes are valid for a limited period unless otherwise stated.
5. Scope of Work
The scope of work will be clearly outlined before commencement.
Core Climate Ltd will carry out all agreed work:
• In line with current UK regulations
• In accordance with manufacturer guidelines
• Using appropriate materials and equipment
Any additional work outside the agreed scope may incur extra charges.
6. Access to Property
Customers are responsible for ensuring safe and reasonable access to the property for our engineers.
Core Climate Ltd is not responsible for delays or additional costs caused by:
• Restricted access
• Unsafe working conditions
• Delays outside our control
7. Payment Terms
Payment terms will be agreed prior to commencement of work.
Unless otherwise stated:
• Payment may be required upon completion
• Deposits may be required for certain installations
• Late payments may result in additional charges
Core Climate Ltd reserves the right to suspend or withhold services where payment terms are not met.
8. Cancellations
If you need to cancel or reschedule a booking, we request reasonable notice.
Core Climate Ltd reserves the right to charge for:
• Late cancellations
• Missed appointments
• Work already completed or materials ordered
9. Liability
Core Climate Ltd will carry out all work with reasonable care and skill.
However, we shall not be liable for:
• Indirect or consequential losses
• Loss of income or business
• Damage resulting from factors outside our control
Nothing in these terms excludes liability where it is unlawful to do so.
10. Emergency Services
While we aim to respond to emergency call-outs as quickly as possible, response times are subject to:
• Availability
• Location
• Workload
We do not guarantee specific response times unless explicitly agreed.
11. Materials and Equipment
Any materials or parts supplied will be selected based on suitability, availability and system requirements.
Manufacturer warranties may apply where applicable.
Core Climate Ltd is not responsible for manufacturer defects but will assist where possible.
12. Compliance and Certification
All relevant work will be carried out in accordance with:
• Gas Safe regulations (where applicable)
• F-Gas regulations (for air conditioning systems)
• Current UK safety standards
Certification (such as CP12 Gas Safety Certificates) will be issued where required.
13. Intellectual Property
All content on this website, including text, branding, logos and design elements, is the property of Core Climate Ltd unless otherwise stated.
You may not copy, reproduce or distribute any content without prior written permission.
14. Third-Party Links
This website may contain links to third-party websites. Core Climate Ltd has no control over and accepts no responsibility for the content, policies or practices of third-party websites.
15. Data Protection
We handle personal data in accordance with our Privacy Policy.
Please refer to our Privacy Policy page for full details on how your information is collected and used.
16. Changes to Terms
Core Climate Ltd reserves the right to update or modify these Terms & Conditions at any time.
Any changes will be published on this page.
17. Governing Law
These Terms & Conditions are governed by and interpreted in accordance with the laws of England and Wales.
Any disputes arising in connection with these terms shall be subject to the jurisdiction of the courts of England and Wales.
18. Contact Information
If you have any questions regarding these Terms & Conditions, please contact:
Core Climate Ltd
Email: info@coreclimate.co.uk
Phone: 07533391339